Terms & Conditions

Services

Tango 5 Mobile Detailing provides mobile auto detailing services, including but not limited to interior detailing, exterior detailing, and full detail packages. Services are performed at the customer’s chosen location.

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Mobile Service Requirements

The customer agrees to provide:

• Reasonable access to the vehicle

• Adequate space to perform detailing services

• Access to water and/or electricity if agreed upon

If these requirements are not met, we reserve the right to cancel or reschedule the appointment.

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Appointments, Cancellations & No-Shows

• Appointments must be canceled or rescheduled at least 1 hour in advance.

• Cancellations within 1 hour or failure to be present may result in a cancellation fee.

• Repeated no-shows may require prepayment for future bookings.

 

Payment Terms

• Payment is due upon booking or completion of service, unless otherwise agreed upon in writing.

• Accepted payment methods include cash, credit/debit cards, or approved electronic payment methods.

• Returned or disputed payments may be subject to additional fees.

 

Vehicle Condition & Pre-Existing Damage

Tango 5 Mobile Detailing is not responsible for pre-existing damage, including but not limited to:

• Scratches, dents, rock chips

• Clear coat failure or peeling

• Fading, oxidation, or worn interior materials

• Electrical or mechanical issues

Customers are encouraged to inspect their vehicle prior to service.

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Interior Cleaning Limitations

We do not guarantee the complete removal of:

• Deep stains

• Pet hair

• Odors

• Mold, biohazards, or hazardous materials

Severely soiled vehicles may require additional charges or may be declined at our discretion.

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Satisfaction & Claims

Any concerns must be reported within 24 hours of service completion. Claims made after this period will not be honored.

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Weather Policy

Due to the nature of mobile detailing:

• Services may be delayed, rescheduled, or canceled due to rain, extreme temperatures, or unsafe conditions.

• We will communicate promptly to reschedule if weather impacts service quality or safety.

 

Safety & Right to Refuse Service

We reserve the right to refuse or discontinue service for:

• Unsafe or unsanitary conditions

• Aggressive or inappropriate behavior

• Vehicles containing hazardous materials

 

Liability Limitation

Tango 5 Mobile Detailing shall not be liable for:

• Indirect, incidental, or consequential damages

• Issues arising from pre-existing vehicle conditions

• Mechanical or electrical failures unrelated to detailing services

 

Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois.

 

Acceptance of Terms

By scheduling or receiving services from Tango 5 Mobile Detailing, the customer acknowledges and agrees to these Terms & Conditions.